Privacy policy

PRIVACY POLICY LOVE CONNECT CORP - LCC

These Privacy Policies constitute the user agreement or terms for handling personal data and all matters related to user privacy (hereinafter referred to as “Privacy Policies”) between LOVE CONNECT CORP (referred to as “LCC,” “Site,” or “Company”) and any customer, entity, or individual acting on their own behalf or on behalf of a third party (referred to as “User”).

1. Definitions

"Personal Data" refers to any information that can identify you as an individual or can indirectly connect to you when linked to Personally Identifiable Information (PII). LOVE CONNECT CORP also processes anonymous data, aggregated or not, to analyze and produce statistics related to customer habits, usage patterns, and demographics, either as a group or as individuals. Such anonymous data does not enable identification of the customers it refers to. LOVE CONNECT CORP may share anonymous data, aggregated or not, with third parties.

2. Why Does LCC Collect Personal Data?

LCC collects and processes Personal Data for the following purposes:
a) To perform services, content, and agreements;
b) To comply with legal obligations;
c) For purposes related to legitimate interests of a third party; or;
d) With your explicit consent.

3. What Personal Data Does LCC Collect?

3.1. Personally Identifiable Information

This includes your full name, email address, and in some cases, user ID, date of birth, postal address, phone number, government-issued identification, user ID, password, and wallet information.

3.2. Other Data You Explicitly Provide

LCC will collect and process personal data whenever you explicitly provide it or submit it as part of communication within the LCC platform. Examples include forums, community chats, or when providing feedback or other user-generated content. These data include:

  • Information you post, comment on, or follow within any of the Content and Services;
  • Information shared via chat;
  • Information you provide when requesting support, information, or purchasing Content and Services, including data necessary to process payments via the designated payment merchant;
  • Information you provide when participating in competitions, contests, events, or surveys, including your contact details.

3.3. Your Use of the LCC Platform Client and LCC Websites

LCC collects various information through your general interaction with its websites, Content, and Services offered by the LCC Platform. Personal Data collected by LCC may include, but is not limited to:

  • Browser and device information;
  • Data gathered through automated electronic interactions;
  • Application usage data.

LCC also monitors your activity on its websites and applications to verify that you are not a bot and to optimize its services.

3.4 Cookies

LCC will use "cookies," which are text files placed on your computer, and similar technologies to help LCC analyze how users interact with LCC services, as well as to improve the services offered by LCC, and enhance marketing, analytics, or website functionality. The use of cookies is standard on the Internet. While most web browsers automatically accept cookies, the decision to accept them is yours. You can adjust your browser settings to prevent cookies from being received or to notify you whenever a cookie is sent. You can refuse the use of cookies by selecting the appropriate settings in your browser. When you visit any of LCC's services, the servers will log your IP address, which is a number automatically assigned to the network your computer is part of.

The cookies used by the platform are classified as follows:

  • Essential or Necessary Cookies: These are indispensable for the website to function properly. Without these cookies, the site cannot provide essential functions.
  • Preference Cookies: These allow the website to remember information that changes its behavior or appearance, such as your preferred language or the region you are in.
  • Statistics or Analytics Cookies: These help understand how visitors interact with the website by collecting and presenting information anonymously.
  • Marketing Cookies: Used to track users across websites to display relevant and personalized ads.

Users can manage and control cookies through the settings of the browser they are using to access the LCC website. Please note that if you choose to disable cookies, some website functions may not work properly.

3.6 Information Necessary to Detect Violations

LCC will collect certain data necessary for the detection, investigation, and prevention of fraud, cheating, and other violations of legal agreements and applicable laws. These data are used solely for detection, investigation, and prevention purposes and are stored only for the minimum time necessary for this purpose. If the data indicate a violation has occurred, LCC will retain the data to establish, exercise, or defend legal claims during the applicable limitation period or until a related legal case is resolved

4. How LCC Will Use Your Data

4.1 Consent for Processing Personal Data

LCC will not process personal data without the express consent of the data subject (the individual, whether living or deceased, whose data is being processed), unless necessary for specific reasons, such as the execution of a contract in which the data subject is a party.

4.2 Purpose of Data Collection

LCC will collect your data so that LCC can:

  • Process your order or send you emails with special offers on other products and services that LCC believes you may like.

4.3 Data Sharing

If you agree, LCC will share your data with its partner companies so they can offer you their products and services.

  • Partner Companies
    LCC will share your data with its external service providers that provide customer service related to goods, content, and services distributed through the LCC platform. Your personal data will be used in accordance with this Privacy Policy and only as necessary to perform customer service functions.
  • Network Providers
    In accordance with Internet standards, LCC may also share certain information (including your IP address and the identification of the LCC platform content you wish to access) with LCC's third-party network providers, which provide content delivery network services and other related services. These providers enable the delivery of digital content that you request.
  • Credit Agencies
    When LCC processes your order, it may send your data and also use information resulting from credit reference agencies to prevent fraudulent actions.

4.4 Cross-Border Data Transfers

LCC may transfer your personal data to service providers located in third countries/regions that are deemed not to provide the same level of data protection as the EU country in which you provided your information. When LOVE CONNECT CORP transfers your data, it will protect and provide adequate safeguards for the transfer of your personal data to recipients in those countries/regions by entering into data transfer agreements based on the European Commission's standard contractual clauses with such data recipients or any other valid transfer mechanisms that may become available in the future.

5. Data Retention

5.1 Retention Period

LCC will only store your information for as long as necessary to fulfill the purposes for which the information was collected and processed or to comply with applicable law. Afterward, your personal data will be deleted, blocked, or anonymized as required by applicable law.

5.2 Specific Cases

  • If you withdraw your consent for the processing of your personal data, LCC will promptly delete your data, provided the collection and processing were based on the withdrawn consent.
  • In certain cases, personal data cannot be fully deleted to ensure consistency in the LCC platform's Dating or Community Marketplace experience.
  • LCC is legally obligated to retain your personal data under applicable law for a period of up to five (5) years.

6. Your Rights

6.1 Data Access

Under applicable laws, you have the right to access the data LCC holds about you. If your requests affect the rights and freedoms of others, LCC reserves the right to charge a reasonable fee or refuse to act on the request.

6.2 Data Accuracy

If your data is inaccurate or incomplete, you may change the information you provided through the means made available by LCC.

6.3 Right to Deletion

You have the right to have your data deleted if the reason for LCC collecting it no longer exists or if there is another legal reason for its deletion. To request data deletion, send an email to LCC specifying the specific data element to be deleted and the desired time frame for its removal. Note that deleting your LCC platform user account will result in losing access to LCC platform services, including memberships and linked information.

6.4 Objections

If you object, LCC will no longer process your data unless there are overriding and legitimate reasons for processing as described by applicable laws.

6.5 Right to Restriction

You have the right to obtain restriction of the processing of your personal data under the conditions established in applicable laws.

7. Children

The minimum age to interact with the LCC platform is the age of majority as defined by the laws of your country, region, or state. LCC will not knowingly collect personal data from anyone under this age. In countries where a higher age of consent applies for the collection of personal data, LCC requires parental consent before a LCC platform user account can be created and personal data associated with it collected.

8. Contact Information

You can contact LCC's data protection officer at the following email address: [email protected]